Contact QuickBooks | QuickBooks UK

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QuickBooks

Contact QuickBooks

It's easy to get in touch & find the information you need

Sales: 0808 168 9533.

9:00am — 5:30pm Monday to Thursday.
9:00am — 4:30pm on Fridays.
Excluding bank holidays.

To chat to us, you can connect to one of our messaging experts from our support page.

It's easy to get in touch & find the information you need

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Visit our support site for help, or get in touch with one of our experts through our messaging or call me back facility.

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PR & Social Media contact: Dan Alder-Lundmark
View all our latest company news and information on our corporate site.

Returns and cancellations

QuickBooks Desktop software is guaranteed easy or your money back. If within 60 days you’re not convinced it's an easy way to manage your business finances, we’ll give you a refund. More information about refunds.

Contact details

Intuit Limited, Cardinal Place, 80 Victoria Street, London, SW1E 5JL, England.
Intuit Limited is a company registered in England and Wales with company number 2679414. Our VAT number is 570 1452 65.

Accounting professionals

If you're an accountant, bookkeeper or other financial professional, our Cloud ProAdvisor Programme helps you work more smoothly with your clients, in the cloud.

Learn more

If you're already a member of this programme, visit the contact us support page.

Know what you owe

QuickBooks Making Tax Digital for VAT software is available to all QuickBooks Simple Start, Essential, Plus and Advanced subscribers. Use of QuickBooks MTD for VAT software and bridging software must be aligned with HMRC's eligibility requirements and includes additional setup between the small business and HMRC.

QuickBooks MTD software currently supports Standard, Cash and Flat Rate schemes. QuickBooks Bridging Software supports Standard and Cash schemes. Businesses whose home currency is not GBP are currently not supported.

Receive a 90% discount on the current monthly price for QuickBooks Online Simple Start or 90% discount on the current monthly price for QuickBooks Online Essentials or 90% discount on the current monthly price for QuickBooks Online Plus or 90% discount on the current monthly price for QuickBooks Online Advanced for the first 6 months of service, starting from date of enrolment, followed by the then-current monthly price. Your account will automatically be charged on a monthly basis until you cancel. You must select the Buy Now option and you will not be eligible for a 30-day free trial. Offer valid for new QuickBooks Online customers only. No limit on the number of subscriptions ordered. You can cancel at any time by calling 0808 168 9533. Discount cannot be combined with any other QuickBooks Online offers. Terms, conditions, features, pricing, service and support are subject to change without notice. All prices shown exclude VAT.

Receive a 90% discount on the current monthly subscription price for the first 6 months of service starting from the date you subscribe for the service. In order to obtain the discount you need to select the Buy Now option and will not receive the free one month trial offer. After the first 6 months, your account will be charged on a monthly basis at the then current price until you cancel. The above discount offer is available only to new QuickBooks Self-Employed customers and cannot be combined with any other QuickBooks Online offers.

Receive 90% off the current monthly subscription price for QuickBooks Standard or QuickBooks Advanced Payroll for the first 6 months of service, starting from the date you subscribe to the service, followed by the then-current monthly price. Your account will automatically be charged on a monthly basis for the subscription fee and for all pay runs processed in the previous month, until you cancel. You must select the Buy Now option, and you will not be eligible for a 30-day free trial. Offer valid for new QuickBooks Online customers only. No limit on the number of subscriptions ordered. You can cancel at any time by calling 0808 168 9533. Discount cannot be combined with any other QuickBooks Online offers. Terms, conditions, features, pricing, service and support are subject to change without notice. All prices shown exclude VAT.

Discount valid until the 3 August 2023.

Receive 90% off the current monthly subscription price for QuickBooks Advanced for the first 6 months of service, starting from the date of enrolment, followed by the then monthly price. Your account will automatically be charged on a monthly basis for the subscription fee and for all pay runs processed in the previous month, until you cancel. You must select the Buy Now option and will not receive a one month trial. Offer valid for new QuickBooks Online customers only. No limit on the number of subscriptions ordered. You can cancel at any time by calling 0808 239 9692. Discount cannot be combined with any other QuickBooks Online offers. Terms, conditions, features, pricing, service and support are subject to change without notice. All prices shown exclude VAT.

QuickBooks Advanced Payroll allows you to automatically submit information to the following pension providers: NEST, The Peoples Pension, Smart Pensions, Aviva and NOW:Pensions

Free onboarding sessions are offered to all newly subscribed customers and trialists, excluding customers on our QuickBooks Self-Employed product. We offer 1 session per customer and reserve the right to remove this offering at anytime. Invitations are sent via email and in-product messaging once signup has been completed. A link will be included in the message for you to book a session using our calendar tool.

Mileage tracking is available on QuickBooks Self-Employed and QuickBooks Online on iOS and Android only.

These terms apply to QuickBooks UK customers only. Bulk-pricing discount offer is valid only if you are signing up for more than one QuickBooks Online subscription with each order. View terms and conditions for multiple accounts pricing here. To inquire further about the bulk-pricing discount offer, please call 0808 168 9533

QuickBooks UK support hours:

  • QuickBooks Online Phone – Monday to Friday 8am to 7pm.
  • QuickBooks Online Live Messaging – Monday to Friday 8am to 12am, Saturday and Sunday 8am to 6pm.
  • QuickBooks Self-Employed Live Messaging – Monday to Friday 8am to 12am, Saturday and Sunday 8am to 6pm.

'Save around 8 hours a month' based on respondents new to QuickBooks; Intuit survey June 2016.

How can we help?

Talk to sales: 0808 168 9533

9.00am - 5.30pm Monday - Thursday

9.00am - 4.30pm Friday

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